Frequently Asked Questions

Q: Can my strut be regassed?
A: Your struts contain a combination of oil and high pressure gas. If there is oil and at least some gas left, there is a good chance of regassing it. A simple test is to remove the strut and compress it slightly - if it extends on its own it is possible to regas it. Note that there are cases where a strut cannot be regassed:

  • Excessive oil leakage
  • Any damage to the shaft (bends, nicks or rust)
  • No gas at all
  • Some other manufacturer's struts will not accept gas

Please note that we do not guarantee the performance of regassed struts, and there are rare instances where a strut fails completely during the regassing process. In these cases the only option is to replace it.

Q: If the gas has leaked out, surely it will do it again if re-gassed?

A: There are two main reasons why struts lose gas pressure:

  • Natural leakage over time
  • Sudden loss due to damage to the seal

If it is due to natural attrition (a period of 5-10 years on average) then a re-gas will most often work fine, and offer you years of further use out of your struts. If they are damaged, your only option is to replace them with new ones.

Bonnet StrutQ: Sometimes my hatch holds and other times it drops down – why?
A: This is a sure indication that your struts have leaked some of their pressure and that they should be re-gassed as soon as possible. The struts may stay up due to heat in the atmosphere, expanding the gas in the strut. But as soon as it cools down, the gas shrinks and the hatch drops. The hatch can also drop when the front of the vehicle is parked facing uphill.

NOTE: This is the time when the strut is most dangerous. When the hatch is opened to load in groceries, golf clubs, whatever, the hatch can and does, creep down. When you turn to put your handful into the boot, the hatch is virtually in your face or worse, you walk into it as a lot of Gas Strut Services clients have done.

Tailgate StrutQ: How long does it take to regas a strut?
A: If your strut has the gas pressure information on it (for example; 400N) it only takes minutes to restore it to original pressure. However, if it does not we will often require several attempts to establish the right level by trial end error. This involves refitting the struts and testing them in situ, which can become time consuming.

Q: Are there any guarantees?
A: No, we cannot provide any waranty on existing struts which we regas. However, if your regassed strut fails within 3 months we will discount the cost of a replacement strut. Our new struts carry a one year manufacturers warranty against defects.

Q: Which is best, new struts or re-gas?
A: In most cases a new strut will provide longer life than regassing an old strut. However in some applications the OEM strut may provide better performance if it can be regassed. We will provide advice on the best course of action when you get in touch.